How can we help?
Most answers are right here. Can’t find yours? Open a request and a person on our team replies by email.
Getting started
From payment to R2A on your chart.
What happens after I pay for the indicator?
Your payment is confirmed with the payment provider, then R2A is added to the TradingView username you entered — usually within a few minutes. Your order page shows each step live, and you receive a receipt and an “access granted” email.
You never need to accept an invitation: once access is granted it is already active on your account.
Where do I find R2A on TradingView?
Click Indicators in the top toolbar (or press /). In the left column, under Personal, choose “Invite-only”. R2A Premium Indicator by R2A2026 is listed there.
On the mobile app: tap the ƒx icon, then “Invite-only”.
How do I add it to my chart?
One click adds it to the chart — you will see “R2A” in the top-left legend. R2A runs in a single indicator slot, so it works on TradingView’s free plan too. You can add a ★ to keep it in Favorites.
What does each panel show?
Intelligence Dashboard (top right): 12 live rows describing the market. Market Now (top centre): bias plus buy and sell gates. Entry Checklist (bottom corners): a 100-point checklist for LONG and SHORT. HTF Confirmation Bar (bottom centre): Heikin-Ashi momentum over the higher-timeframe trend. On the candles: entry, TP1/TP2/TP3 and SL markers, plus EMA 9, EMA 20 and session VWAP.
Access problems
Can’t see R2A, wrong account, phone vs desktop.
I don’t see R2A under Invite-only
Make sure you are logged in with the exact username on your order (TradingView usernames are not your email). Refresh the page or restart the app. Then check your order page — if it says “granted”, use “Re-request access”; if it says “pending”, access is still being added.
I entered the wrong TradingView username
Contact support with your order number and the correct username. We move the access to the right account.
The panels overlap my other indicators
Open Settings → Boxes / Panels and move each panel to a different corner, or set its size to Small or Tiny.
It works on desktop but not on my phone
Access is tied to your TradingView account, not the device. Log in to the same account in the app; it appears under Indicators → Invite-only.
Your account
Sign-in, username changes, privacy.
How do I sign in to my R2A account?
Go to Account and enter the email you used at checkout. We email you a 6-digit code — there is no password to remember. The code works for 10 minutes.
Not receiving the code? Check spam, then open a support request with your order number and we will help you in.
Can I change my TradingView username?
Yes. Open a support request (category “Change my TradingView username”) with your order number and the new username. We move your access to the new account and remove it from the old one.
Does R2A work on my phone?
Access is tied to your TradingView account, not a device. Log in to the same TradingView account in the mobile app or on another computer and R2A is under Indicators → Invite-only.
Payments & receipts
Receipts, currencies, failed payments.
Where is my receipt?
A receipt is emailed right after payment. You can also see every order and its status in your account.
My payment failed — was I charged?
If the order page says “Payment not completed”, no access was granted and the payment provider did not capture the money. Some banks show a temporary hold that disappears on its own. You can try again from the order page.
What currency am I charged in?
Prices are set in US dollars. Your order page shows the exact amount charged by our payment processor before you pay; your card issuer converts it to your card’s currency (for example CAD) and may add its own foreign-transaction fee.
Refunds
How refund requests work.
How do I ask for a refund?
Sign in to your account, open the order and choose “Request a refund”. Tell us briefly why. A member of the team reviews every request against the refund policy and replies by email.
If approved, the money goes back to the original payment method (banks usually take 5–7 working days) and access ends: R2A is removed from your TradingView account.
Using R2A
Settings, Asia session, alerts, Bar Replay.
Adjust it to your screen
Hover over “R2A” in the legend and click the gear icon (or double-click the name) to open Settings. On the Inputs tab, under “Boxes / Panels”, you can show or hide each panel, move it to any corner and change its size. Colours live under “Candle Colours” and the Style tab.
Switch on the Asia session box
Our recommended way to use R2A is inside the Asia session: the 3-minute chart for scalps and the 15-minute chart for entries. In Settings → Inputs, tick “Mark Asia Session Box (Trade Zone)” and “Project Asia High / Low Range”, then click Ok. R2A draws a box around each Asia session with its high, low and range, and projects the Asia high and low forward into London and New York.
The Asia session is 00:00–07:00 UTC. In Toronto that is 20:00–03:00 in summer (EDT) and 19:00–02:00 in winter (EST, early November to mid-March); in Vancouver 17:00–00:00 in summer and 16:00–23:00 in winter.
The box always uses UTC, so it lands on the same hours whatever your chart’s time zone or daylight-saving change.
Both options are off by default so the chart stays clean until you want them.
Set alerts
Click Alert in the top toolbar (or press Alt + A). For Condition choose “R2A” — the indicator’s short name. Set Interval to “Same as chart”, choose how you want to be notified, then click Create.
Alerts count against your TradingView plan’s alert limit.
Pick the event you care about
Open the second Condition dropdown to choose the exact R2A event — for example Strong Buy (Confirmed), TP1 Reached, Stop Loss Hit or R2A Bar Long Confirmed. Create one alert per event you want to hear about; “Any alert() function call” sends every R2A alert.
Practise with Bar Replay before you trade
TradingView’s Bar Replay lets you replay any past session bar by bar with R2A on the chart. Click Replay in the top toolbar, choose “Select date”, pick a day just before 00:00 UTC, then press play (or step one bar at a time). Watch how the box, signals and checklists build — then practise your own decisions. Replay never touches your account.
Alerts are not available while Replay is running — exit Replay (the × on the replay toolbar) to create alerts.
Replay depth depends on your TradingView plan.
Prefer to talk? Call +1 (905) 325-0839 — have your order number ready.